Time To Upgrade Your MSP?

What we do.

For over 22 years, Puma has been providing managed IT services to organizations across the nation with a hyper focus on healthcare. We look at the IT Services space differently, focusing on Engineering and Automation. Some customers call us their secret weapon in Information Technology!

  • Help Desk – Level I, II, and III support remotely, on-site or hybrid

  • Engineering – Full team of  engineers preventing “Ticket Shuffle”

  • Security – Full suite of managed services like EDR\MDR\NOC\SOC

  • Automation – Eliminating the noise to focus on business

  • Any number of devices – From 10 to 10,000 or more

  • Real-time backups – Cloud, Datacenter or On-Premise with Testing and Validation

  • Data centers – Tier I facilities for cloud, self-hosting or hybrid

  • Compliance – HIPAA\CMMC Risk Assessments, Penetration Testing and Reporting

EVERYTHING INFRASTRUCTURE

Managing everything from Desktop and Servers to vendor relationships

CLOUD COMPUTING

Fully skilled team with support for Azure, O365, AWS, Google and more…

IT SECURITY

Compliance focused team with Cyber Security and HIPAA specialized engineers

PROJECTS

Experienced in designing new or existing infrastructure builds

CyberWorks by Puma

We have developed a framework which delivers tools and documented processes to your IT environment, we call it CyberWorks. Our program will cover everything your organization needs from analysis to remediation. As Cyber insurance pressures increase due to underwriters becoming more versed in the threats and countermeasures available to secure IT infrastructure, Puma can work with your insurance team to make sure what is implemented does not impact business and is scalable without impacting work flow.

WORKSTATIONS

Desktops & Laptops are the devices where users with access expose the network the most. Ensuring that these devices are protected and monitored is not only a compliance requirement, it’s actually your biggest exposure and a simple anti-virus solution is no longer enough. Our EDR & MDR solutions will make sure that these systems are protected and send their activities in real time to our Security Operations Center where we can monitor for any suspicious activity.

INFRASTRUCTURE

Network and Server present a different level of threat due to the quantity and sensitivity of the data they contain and direct. Having a good IT Security Policy and Procedures is where we can protect this gear. By following processes for patching, segmentation, and monitoring, we can ensure that we have our eyes out for any potential threats.

SOC

Our MDR Solutions deliver 24×7 eyes on glass monitoring to all network and user activity. Using this strict control method of analysis, we can see threats before they become an even bigger issue.

AUDITING

HIPAA and CMMC analysis and auditing on an annual basis is a requirement for all healthcare organizations. Delivering a complete risk analysis and report not only ensures that we are following the correct processes but gives leadership information to run the business as well as satisfaction of any investor\financial requirement.

HEALTHCARE IT

MORE THAN DEDICATED, IT’S IN OUR DNA