Time To Upgrade Your MSP?

What we do.

For over 22 years, Puma has been providing managed IT services to organizations across the nation with a hyper focus on healthcare. We look at the IT Services space differently, focusing on Engineering and Automation. Some customers call us their secret weapon in Information Technology!

  • Help Desk – Level I, II, and III support remotely, on-site or hybrid

  • Engineering – Full team of  engineers preventing “Ticket Shuffle”

  • Security – Full suite of managed services like EDR\MDR\NOC\SOC

  • Automation – Eliminating the noise to focus on business

  • Any number of devices – From 10 to 10,000 or more

  • Real-time backups – Cloud, Datacenter or On-Premise with Testing and Validation

  • Data centers – Tier I facilities for cloud, self-hosting or hybrid

  • Compliance – HIPAA\CMMC Risk Assessments, Penetration Testing and Reporting

CyberWorks by Puma

We have developed a framework which delivers tools and documented processes to your IT environment, we call it CyberWorks. Our program will cover everything your organization needs from analysis to remediation. As Cyber insurance pressures increase due to underwriters becoming more versed in the threats and countermeasures available to secure IT infrastructure, Puma can work with your insurance team to make sure what is implemented does not impact business and is scalable without impacting work flow.